Frequently Asked Questions

Partnering with ART

ART Group delivers integrated solutions across construction, engineering, and asset management. We work with complex infrastructure projects to ongoing maintenance and support.

Here you’ll find answers to some of the most common questions about our capabilities, delivery model, and the way we operate. Whether you're planning a new project or looking to partner with a proven team, ART Group is committed to delivering practical, reliable solutions tailored to your needs.

Ashlynn murphy Bv 8b GZ Bi Cg unsplash

Wind Asset Management Solution

How long is a standard WAMS service agreement?
What are the baseline prices per product?
Is there flexibility on payment terms?
Can you split payments across different projects?
How does ART develop pricing for our specific service needs?
How do we sign up to an ART WAMS service package?
With WAMS what additional benefits do I receive beyond the normal services ART supplies?
Can we add on additional WAMS packages/services to our initial package?
We would like to sign up for the Sensors package but without WindPulse, is this possible?
Do ART notify me of the need for a sensor replacement?
If we are thinking of signing up for the Sensors package but don't need/want WindPulse, how is the 4-week to site turnaround timeline initiated?
Is the reduced mobilisation rate available with both the Sensors and Structures packages?
Does the WAMS lowered mobilisation rate also apply for any lidar/sodar/SMS works at the same site?
Can ART monitor RSDs under WAMS?
Can ART maintain non-ART structures in a WAMS package?
What happens if we have a sensor fault but only have the Structures package?
How does ART cover the two maintenances required in the first 2 years of a newly installed mast as per your recommended maintenance schedule?
What if within the 2 year agreement period it is decided that we don't need to complete the contracted maintenance on a met mast, and the mast is to be decommissioned?
How is WindPulse different from similar systems provided by external consultants eg. Resource Panorama, K2, etc?
Are all supplied sensors calibrated?

Met masts

What is a met mast
Why is a met mast so important?
Are ART met masts compliant with industry standards?
Where are ART met masts manufactured?
What is the design life of an ART met mast?
What are the warranty periods on ART products?
How are ART masts installed?
Can ART install in remote or challenging terrain?
What sensors and data loggers are used?
Instrument calibration options
Can a client specify which accredited lab the calibration comes from?
Is SCADA integration supported?
What remote communication options are available?
How is the data delivered?
Does ART offer lightning risk mitigation and earthing?
What are ART’s aviation options?
Are there additional safety features available?
Can ART maintain my met mast after installation?
Who installs the met mast?
How many met masts have ART installed?
What does ART look at in a pre-construction site visit?
What met mast anchor solutions does ART offer?
How do you decommission a met mast?
Can I add solar monitoring to a met mast?
Contact
We're a Lighthouse Industries Company